Thank you for shopping at the Taras Oceanographic Foundation. We pride ourselves on quality and are really sorry if one has slipped through. If you received a damaged product, please notify us immediately for assistance. The Taras Oceanographic Foundation does not accept returns or issue replacements due to change of mind of the buyer. No returns will be accepted without return authorization. All requests must be made within 5 days of delivery. A new product may be exchanged for another product or returned for a refund. Please contact us before you send the product either by calling us at 561.743-7683, or via email to taras@taras.org. To be eligible for a return, please make sure that:
- The product was purchased in the last 5 days
- The product is in its original packaging
- The product isn’t used or damaged
- You have the receipt or proof of purchase
Products that do not meet these criteria will not be considered for return. Once you have received a written approval from us, please send the product with its original packing and the receipt or proof of purchase, to: The Taras Oceanographic Foundation, 5905 Stonewood Court, Jupiter, FL 33458.
If you have any questions about our Returns and Refunds Policy, please contact us at 561.743-7683, or via email to taras@taras.org.